The mission of Better Living Center for Behavioral Health is to ensure complete and accurate medical records and timely access to information while protecting patient confidentiality.

Better Living Center for Behavioral Health requires written authorization to release records to the client or their designated representation. The authorization form can be emailed to the client for them to download, print, fill out, and scan back to the center, faxed to (469) 545-0613, or filled out in person. Every client has a right to their medical records. If there is revocation of authorization it needs to be in writing. If the client believes there is incorrect information in their medical record, they will need to contact the center.

If the center needs to gain access to medical records that have been formulated outside of the center, a release of information form (ROI) will need to be filled out by the client and given to the center. The form can be emailed to the client for them to download, print, fill out, and scan back to the center, faxed to (469) 545-0613, or filled out in person.

Questions? Contact Better Living Center for Behavioral Health at (972) 332-8733

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